111 bit Privacy Policy
Your personal information is very important to us. This document explains in detail how 111 bit collects information, how it is used, and what steps we take to protect your rights.
This Privacy Policy ("Policy") applies to the 111 bit platform and all related services. When you register, log in, or use any service on 111 bit, you are considered to have agreed to the terms of this Policy. This Policy should be read together with our Terms and Conditions, as both documents together form the legal basis of our relationship with you.
We take the utmost care in collecting and processing your information. We never sell your personal data to advertisers or third parties.
What Information We Collect
111 bit collects various types of information to provide services and manage your account. The methods and types of data collection are as follows:
1.1 Information You Provide Directly
Information you provide directly during registration and account management:
- Full name and date of birth
- Email address and mobile number
- Bangladesh National ID card or passport details (for identity verification)
- Payment-related information such as bKash, Nagad, or Rocket account numbers
- Contact information and preferences provided voluntarily
1.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device information (model, operating system)
- Browser type and version
- Session logs, login times, and activity history
- Information from cookies and similar tracking technologies
- Transaction history — records of deposits and withdrawals
1.3 Information from Third Parties
In some cases, we may collect limited information from trusted third-party services for identity verification or fraud prevention. Such data collection is always carried out within the applicable legal framework and with your consent.
Purpose of Data Use
Collected information is used only for specific and lawful purposes. 111 bit processes your information for the following reasons:
| Purpose | Description |
|---|---|
| Account Management | Completing registration, login, and account verification processes |
| Payment Processing | Managing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer |
| Security and Fraud Prevention | Preventing unauthorised access, money laundering, and account fraud |
| Service Improvement | Analysing user experience to improve the platform |
| Customer Support | Communication and issue resolution via live chat and email |
| Legal Obligations | Complying with applicable laws and regulations and responding to requests from authorities |
| Responsible Gaming | Identifying unusual playing patterns and providing support when needed |
We do not use your information for any purpose beyond those listed above. If we need to process your data for a new purpose in the future, we will inform you in advance and obtain your consent where applicable.
Data Sharing and Disclosure
111 bit never sells or rents your personal information. However, limited information may be shared with third parties in specific circumstances:
3.1 Service Providers
We work with trusted service providers for payment processing, identity verification, and technical support. Such organisations receive only the information necessary to carry out specific tasks and are contractually bound to uphold our privacy standards.
3.2 Legal Requirements
Information may be disclosed in response to a court order, a lawful request from a regulatory authority, or as required by applicable law. Such disclosures are always kept to the minimum necessary.
3.3 Fraud Prevention
If serious fraud or suspicious money laundering activity is detected, relevant information may be shared with the concerned authorities or law enforcement agencies.
3.4 Business Transfers
In the event of a merger, acquisition, or partial sale of the business, user information may be transferred. Should such a situation arise, we will notify you in advance and ensure the same level of protection is maintained.
Data Storage and Security
111 bit deploys security measures at both the technical and organisational levels to keep your information safe.
4.1 Technical Protection
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Layered firewalls and intrusion detection systems
- End-to-end encryption of payment data
- Regular security audits and vulnerability testing
- OTP-based two-factor verification option
4.2 Organisational Protection
- Only authorised personnel have access to sensitive information
- Regular privacy training provided to staff
- Data access logs maintained and reviewed
4.3 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention purposes. Once that period has passed, the information is securely deleted or anonymised.
Cookies and Tracking Technologies
111 bit uses cookies to improve your browsing experience and ensure the platform functions correctly.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional Cookies: Remember your language preferences and platform settings.
- Analytical Cookies: Used to understand platform usage patterns and make improvements.
5.2 Cookie Controls
You can block or delete non-essential cookies from your browser settings. However, disabling cookies entirely may cause some platform features to not work correctly. We collect your cookie consent on your first visit to the site.
Your Rights
Every user registered on 111 bit has the following rights over their own information:
- Access: The right to know what information we hold about you.
- Correction: The right to have inaccurate or incomplete information corrected.
- Deletion Request: The right to request deletion of your information in certain circumstances, within the limits of legal obligations.
- Objection to Processing: The right to object to the processing of your information for specific purposes.
- Data Portability: The right to receive your information in a structured format.
- Withdrawal of Consent: The right to withdraw consent at any time for information processed on the basis of consent.
To exercise these rights, you can contact our customer support team at any time. We will respond to your request within 30 business days. More answers about data rights can be found in our FAQ.
Protection of Minors
111 bit is strictly for adults — no person under the age of 21 may use this platform. We do not knowingly collect information from minors.
Age verification is required at registration. If we discover that a user is under 21 years of age, that account will be suspended immediately and the associated information will be deleted. Our Responsible Gaming Guidelines contain further details on the protection of minors.
International Data Transfers
In operating 111 bit's services, your information may at times be stored or processed on servers outside Bangladesh. Wherever data is transferred, we ensure that the receiving party maintains adequate protection standards and is bound by a privacy agreement of equivalent standard to this Policy.
For every instance of data transfer, we ensure contractual safeguards are in place so that your information remains protected at all times.
Changes to the Policy
111 bit may update this Privacy Policy from time to time. For any significant changes, we will notify you at your registered email address and the updated date will be shown on this page. Continued use of the platform after changes have been made will be considered as your acceptance of the new Policy.
We can provide older versions of this Policy upon request. This Policy should be considered alongside our overall Terms of Service.
Contact and Complaints
For any privacy-related questions, requests, or complaints, please contact us. The 111 bit customer support team is available in Bengali and English, seven days a week, 24 hours a day.
Instant support is available directly on the platform via live chat — 24/7
[email protected]
Up to 30 business days for privacy-related requests
If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. To learn more about 111 bit, visit our About Us page.