111 bit FAQ — Deposits, Withdrawals, VIP and Responsible Gaming

Watch for these warning signs: spending more than your budget, returning repeatedly to recover losses, feeling restless when you are not playing, or cutting into time with family and work. If you notice these signs, contact 111 bit live chat and set a self-exclusion on your account. Knowing your limits is the first step to healthy play.

The minimum age to take part in all activities at 111 bit, including casino and betting, is 21. You must provide your date of birth at registration, and your age is confirmed during the verification process. Minors cannot open an account, and any violation of this rule will result in account closure. Parents may use parental controls on their child's device if they wish.

Contact 111 bit via 24/7 live chat or email and the support team can apply a temporary cooling-off period or a long-term self-exclusion to your account. You decide the length of the break — from a few days up to a permanent exclusion. During the break you will not be able to log in or place bets.

111 bit lets you set a personal deposit limit. Let the support team know via chat or email and they can set a daily, weekly or monthly deposit limit for you. When a limit is reduced, it takes effect immediately. When a limit is increased, a waiting period applies to ensure the decision is considered carefully. This feature is completely free.

Contact 111 bit support directly to request a permanent self-exclusion. State "permanent account closure" via live chat or email and the team will begin the process promptly. Withdraw any remaining balance before the closure is applied. Once the exclusion is active, any attempt to open a new account with the same email or mobile number will be blocked.

No. Only one account per person is permitted at 111 bit. If someone else registers using your identity, mobile number or payment account, both accounts may be cancelled. Keep your details secure and do not share your password with anyone. If you notice any suspicious activity, contact support immediately.

Yes. To withdraw from 111 bit you must use a bKash, Nagad, Rocket, Upay or bank account registered in your own name. Sending funds to someone else's wallet or an account in a different name is not permitted. Using a verified payment method keeps your funds secure and ensures they reach the correct destination.

The minimum withdrawal at 111 bit is ৳800. Requests below this amount will not be processed. Once your balance is ৳800 or more, you can withdraw via any approved method — bKash, Nagad, Rocket, Upay or bank transfer. If your balance is insufficient, continue playing to build it up.

"Pending" means the request is under review by the support team. This is usually a normal part of the process. If it stays pending for more than 1 hour, contact 111 bit live chat with your request number. In some cases a pending status means account verification or bonus wagering requirements have not been completed — support will let you know the reason.

Withdrawals from 111 bit to bKash, Nagad, Rocket or Upay are generally processed within 1 hour. The same target applies to bank transfers. There may be a slight delay late at night or during peak hours, but most requests are settled quickly. If it takes longer than expected, contact live chat.

To withdraw bonus winnings you must first complete the wagering requirement. For example: deposit ৳1,000 and receive a ৳1,000 bonus; once you have placed a total of ৳20,000 in bets (20× the bonus), the winnings become withdrawable. If the wagering is not complete, the withdrawal request will be held. You can check your wagering progress in the balance section of your account.

111 bit does not charge any fee for withdrawals. However, your mobile banking or bank account provider may apply their own charges according to their policies — check the terms of the relevant service. Read the terms and conditions to be clear on the exact amounts and conditions.

111 bit has three VIP tiers: Bronze — up to 0.5% weekly cashback; Silver — up to 1.0% weekly cashback; Gold — up to 1.5% weekly cashback. Higher tiers also offer more personalised service, priority support and special offers. Cashback is calculated on net weekly losses.

You move up to a higher VIP tier by playing regularly and consistently at 111 bit. Once you maintain a certain level of activity, your account is promoted to the next tier automatically. You will receive a notification in your account and by email when your tier changes. Participating in a variety of games regularly speeds up the process.

Weekly cashback is calculated by subtracting total winnings from total losses for the week to give a net loss figure. For example: if you are a Silver member and your net loss for the week is ৳20,000 — you receive ৳20,000 × 1.0% = ৳200 cashback. This cashback is added directly to your balance and can be used for play.

Weekly cashback is normally credited to your account automatically at the end of each week. Once credited, it appears separately in your balance. If cashback has not arrived after the scheduled time, contact 111 bit support. You must be active during the relevant week to receive cashback.

In addition to up to 1.5% weekly cashback, Gold tier members receive priority support, faster withdrawal processing and access to special promotions. Birthday rewards for Gold members may also be of higher value. This tier is designed for 111 bit's most dedicated players.

If you are inactive for an extended period or your activity drops significantly, your VIP tier may be reviewed. However, staying regularly active keeps your tier in place. You can view your current tier and progress details in the VIP section of your account. Contact support if you have any questions.